Dear Valued Customers and Partners,

As the Lunar New Year draws near, we at Hunan Hirun would like to take a moment to pause and express our deepest gratitude. Thank you for your continued trust, collaboration, and friendship throughout the past year. It has been our honour to serve you and, through your support, to bring the warmth and artistry of fine ceramics to homes and tables around the world.

The Spring Festival is the most cherished holiday in our culture. It is a time for families to reunite, for hearts to gather around the table, and for celebrating the joys of togetherness. In the spirit of this centuries-old tradition, our team will be taking a short break to be with our loved ones, to reflect on the year past, and to welcome the new one with renewed energy.

Our official holiday schedule is as follows:

Closure period: February 14 – February 23, 2026

Resumption of business: February 24, 2026

During this period, our office will be closed. Please note that order processing and shipping arrangements will be carried out as scheduled, but customer service response during the holiday will be delayed. We sincerely apologize for any inconvenience this may cause you and kindly ask for your understanding and patience.

To ensure we can still support you in truly urgent matters, we have set up a dedicated emergency contact email: laiteng@hnhirun.com. Please use this address only for timesensitive issues that cannot wait until our return. Our team will do their best to check this inbox periodically during the holidays and respond as promptly as possible. For all other inquiries, we will reply in full upon our return on February 24.

As a company dedicated to the art of daily-use ceramics, we believe that beautiful things happen around the table. Whether it is a quiet morning cup of tea, a festive family dinner, or a simple gathering of friends, it is often our ceramic pieces that quietly accompany life’s most meaningful moments.

This Spring Festival, we hope your own table will be filled with warmth, laughter, and the company of those you hold dear. May every dish be served with love, and every cup raised in joy.

We wish you and your family a prosperous and peaceful Year of the Horse. May the coming year bring you success, happiness, and countless beautiful moments—both at the table and beyond.

Thank you once again for being part of our journey. We look forward to continuing to create and share the beauty of ceramics with you in the year ahead.

With warmest regards,

Sincerely, The Team of Hunan Hirun houseware Co., Ltd.

February 13, 2026